KLM Airlines Cancellation Policy | Refund Policy, Fee

KLM Cancellation Policy 

When it is necessary for you to cancel the reservation you had at KLM, it is compulsory that you check all the given conditions to cancel a flight ticket. There are certain things that should be known by an individual when requesting the cancellation of their ticket. Read the following KLM cancellation policy to understand the requirements and the imposed rules:

  • A flight should be canceled 40 minutes before the boarding time, and after that, the cancellation window will be closed at KLM.
  • A fee would be charged when someone chooses to cancel the ticket after spending 24 hours from purchase. 
  • If your flight ticket was not booked directly from KLM, you can't contact the same for your cancellation request. One must get through the same party they have booked their ticket with. 
  • In the event of a flight rescheduled by KLM due to certain reasons, an individual can choose to cancel the flight without paying the cancellation fee. 
  • A long delay in the departure time of the flight also allows the passengers to cancel the ticket without a fee. 

Can I cancel my flight with KLM and get a refund?

Yes, as long as you meet the conditions of the KLM cancellation policy, you can acquire a refund after canceling your flight ticket. Your refund amount will be determined based on your flight ticket conditions. In order to apply for a refund at KLM, you will either have to fill out the online refund form, contact KLM customer service, or visit the ticket counter. The refund will be processed within 7 days of making the claim. 

Does KLM have a 24-hour cancellation policy?

Yes, KLM offers a 24-hour cancellation policy. This policy states that any person can choose to cancel the booking they have with KLM for free of cost within 24 hours of completing the booking. The condition for the same is the departure date of the canceled flight must be at least seven days later than the date of purchase. Meeting the 24-hour cancellation policy allows the individual a full fare refund of their ticket. In case you have booked an award flight ticket or it is a non-flexible fare, the 24-hour cancellation policy will not be applicable on the same. 

How to cancel the KLM flight online?

If you want to make the cancellation of your KLM flight online, you must use the official site and follow the given instructions:

  • Visit the KLM homepage and log in to your account
  • Go to the "My Trip" tab to find your reserved flight,
  • By selecting the concerned flight, you must pick the "Change Flight" option,
  • Next, you will be required to select a suitable reason for choosing to cancel the booking,
  • Then, make the required payment and complete the ticket cancellation at KLM. 

How to cancel a KLM booking offline?

In order to cancel your booking offline, you must call the KLM phone number 1 802 304 5670(OTA) / 1800-618-0104. After connecting with an agent, you can request the ticket cancellation by sharing a suitable reason, the booking code, and the passenger name. Soon, the agent will access your booking and take care of it.