How do I make a claim with Copa Airlines?

How do I make a claim with Copa Airlines?

When a journey has been scheduled with Copa Airlines, then there could be some inconveniences, cancellations, or troubles that can take place. The Airline provides you with a reimbursement or compensation, for which you need to make a claim. To collect information for a refund or compensation, you can contact Copa Airlines Customer Service so they can provide the required details, and you will be well enlightened. Once you are informed, a claim can be made on the phone or online. 

How to request Copa Airlines a claim on the phone?

A request for a Copa Airlines claim can be made by using several modes; however, the best remains the phone. The call process will be the quickest to connect you with the help center. Once the representatives are in touch with you, provide flight details and the inconveniences you had for which a claim is required. The request will be submitted, and the Airline will send a confirmation via email: 

  • Dial the Copa Airlines Phone Number 1 802 304 5670 or 1786 840 2672to connect with the help center.
  • Guidelines will be provided for further calling procedures.
  • An IVR menu will be given and you have to select the query you have.
  • Press the key that is related to the request claim, and the call will be forwarded.
  • The executives will be connected, and they will submit the request.

How to make a refund claim online with Copa Airlines?

A refund claim can be made online, and the process for the same is mentioned: 

  • Visit the official website of Copa Airlines. 
  • Tap on My Trips at the top of the page.
  • Enter the e-ticket number with the last name to open the flight.
  • Find the reservation and pick Compensation and Claim from the Menu.
  • Fill out the form and submit it.

What is the Copa Airlines Refund Policy?

All the terms and conditions mentioned in the refund policy of Copa Airlines have been mentioned. To claim a refund, you need to be informed whether you are eligible for it or not. Get through all the details and enlighten yourself to make the journey comfortable and free of stress:

  • If the flight has been canceled within 24 hours of ticket purchase, then a full refund will be provided.
  • According to Copa Airlines Refund Policy, refundable tickets are eligible to get the full reiumbursement.
  • If the journey was canceled by the Airline because of bad weather conditions, overbooking, technical errors, etc., then the airline will reimburse you with compensation. 
  • The layover flight can be canceled because of continuous delays. A refund can be requested with compensation from the Airline.
  • If the flight was canceled because of medical reasons, demise at home, or any other emergency, then a refund will be provided.
  • The non-refundable tickets are not eligible for a refund, but the applicable charges with government taxes can be requested.
  • If you are canceling the flight because of some specific reason, then the related documents need to be submitted for verification. 
  • A refund that you can get depends on the class, route, fare type, and the time of canceling the ticket.