How do I connect to WestJet?

How do I connect to WestJet?

WestJet Airlines is one of the leading and second-largest Canadian airlines that flies to 108 destinations in 25 countries. The airline is known for the excellent customer service it offers to its passengers, along with amazing hospitality on board with inflight entertainment, meals, etc. If you booked a travel with WestJet or are planning to book and want to contact the customer service center for your questions or issues, there are multiple ways to contact them. 

Speak with an agent over the phone


For passengers who need assistance regarding any of the queries or issues related to the airline, there is an option to call and speak with an agent. Get an easy resolution to all your questions with the help of the agents, who are very polite and helpful. The WestJet Phone number for new or existing bookings and general inquiries is +1 802 304 5670 or 1-888-937-8538. The steps to connect your call are as follows:

  • Dial the correct phone number as provided above on your phone's keypad. 
  • Follow the instructions given by the automated IVR and press the valid keys. 
  • You might have to wait for your call to connect with an agent at the airline. 
  • Once you are past the wait time, speak with an agent and get your queries resolved. 

Submit an email form 

Sometimes, while traveling, there are chances that your travel experience was not so good because of any inconvenience, or you have a compliment for the airline. You can let the airline know by sending an email. A live representative from the airline will look into your message and try to resolve the problem by responding within 48 hours. You may find an email form by following the steps mentioned below. 

  • Open WestJet Airlines' official website on your web browsers. 
  • Click 'Contact Us' from the menu on the home page. 
  • Scroll down on the redirected page to find an email form. 
  • Click on the link to open up the form and fill in all the required details.
  • Submit the form and wait for a reply. 

Connect on Social 

WestJet Airlines has its social media accounts on Twitter, Instagram, and Linked In. Social media is an excellent tool for contact as it connects users from different places. Connect with the airline on its social media and message them directly about your queries/issues. The estimated wait time for a reply is 30 minutes. 

Explore the FAQs page 

When all the contact options are taking too long to answer, you can find them by yourself by browsing the FAQs page and availing of WestJet customer service. On the official website, there are a few frequently asked questions and information for passengers needing assistance related to anything for their travel. To save a lot of time, opt for this method. 

What queries does WestJet solve? 

WestJet Airlines understands the needs of its customers and provides assistance 24/7 related to any kind of queries or issues. Some of the basic questions asked by passengers are. 

  • Book a new reservation
  • Cancel or change the booking 
  • Manage the booking 
  • Travel with pets 
  • Lost, damaged, or delayed baggage
  • Payment or refund-related questions